Terms and Conditions

1. Services

NorthPoint Technology provides IT services, network support, website services, hosting support, SEO, analytics, digital support, and related services.

2. Pricing and Payments

Regular business hours are Monday–Friday, 9:00 AM–5:00 PM at $40/hour. After-hours and weekend support is $60/hour. Holiday support is $80/hour. Project pricing may vary depending on scope.

3. Client Responsibilities

Clients are responsible for providing accurate information, content, approvals, and access needed to complete requested services.

4. Revisions and Changes

Revisions must stay within the agreed project scope. Additional changes may result in additional charges.

5. Third-Party Services

Some services may require third-party tools such as hosting, domains, email, analytics, or payment platforms. NorthPoint Technology is not responsible for third-party outages, pricing changes, or policy changes.

6. Service Suspension

Services may be paused or suspended if payment is overdue or required information is not provided.

7. Limitation of Liability

NorthPoint Technology is not responsible for indirect losses, lost profits, third-party issues, or damages beyond the amount paid for the specific service.

8. Contact

For questions about these terms, please contact NorthPoint Technology through the contact page.